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AI co-pilot for care teams

AI-powered care program management.

Chief, the AI co-pilot for care teams, finds eligible patients, gets consent, books the first visit and keeps every care plan moving.

  • CCM, Chronic Care Management. Codes: 99490, 99439, 99491, 99437, 99487, 99489, G0506.
  • PCM, Principal Care Management. Codes: 99426, 99427, 99424, 99425.
  • RPM, Remote Patient Monitoring. Codes: 99453, 99454, 99445, 99470, 99457, 99458, 99091.
  • BHI, Behavioral Health Integration. Codes: 99484.
  • APCM, Advanced Primary Care Management. Codes: G0556, G0557, G0558.

How it works · See the flow

  • $99 per user per monthMinimum of 5 licenses
  • Free patient appPatientDot has no app-license fee.
  • AI-powered helper dotsChief's helpers take the busywork.

Time back

Less typing. More care.

  • ~20min

    saved per visit

    AI Scribe drafts the note, assessment answers and summary instead of your team typing them.

  • ~10min

    saved per enrollment

    Chief checks eligibility, makes the consent call and books the first visit.

  • ~2hrs

    back per care manager, per day

    Chief makes the routine check-in and intervention calls and writes the care report.

  • 5

    programs in one platform

    CCM, PCM, RPM, BHI and APCM, with care time counted toward each CPT code.

Estimates, based on typical clinic workflows for documentation, enrollment calls and monthly check-ins. Your results will vary with your team and patients.

How it runs

Chronic care management, run with Chief.

Chief works the enrollment queue with your team: from the first eligibility check to a month that is ready to bill. People stay in charge of every decision.

  1. 1

    Eligible

    Chief checks diagnoses in the chart against each program's rules and lists the patients who may qualify.

  2. 2

    Consent call

    Chief calls to explain the program and what it may cost, and asks for consent. Consent is required to enroll. Calls stay inside your calling hours, with up to two tries.

  3. 3

    First visit booked

    Right after consent, Chief offers to book the first visit on the same call. It is optional. If the patient says no, your care manager gets a task and the patient gets a text with a booking link.

  4. 4

    Monthly care time

    A care timer records your team's time with each patient through the month.

  5. 5

    Ready to bill

    Billing shows progress toward each CPT code and flags what is still missing before the claim.

Helpers

Watch the helper dots take the load.

One person, a stack of tasks. The helpers lift them off, work on each one, and check it off the list. They are Chief's helpers for the calls, texts, follow-ups and bookings.

Helpers take the repetitive work: calls, texts, follow-ups and bookings.

Your team approves before anything goes out.

The care stays human.

The apps

Three apps. One connective intelligence.

Each person gets a space built for their part of care. Chief connects the dots between them.

Care managers and care teams

NurseDot

Coordinate ongoing care: patients, tasks, messages, calls, care plans and care management.

Physicians and providers

DoctorDot

Review a patient's context, Chief's summary and intervention reports, next to the EHR or on the web.

Patients

PatientDot

Goals, lessons, food and symptom logging, chat with the care team, and care plan, in one place. No separate app-license fee.

See each app in detail

Chief AI

The co-pilot for your care team.

Chief is the connective intelligence behind CareDots, not a separate chatbot. It writes patient summaries, raises Watchlist findings for your team to approve or decline, makes enrollment, check-in and outreach calls, and prepares intervention reports.

  • Voice. Patients can talk to Chief in PatientDot.
  • Camera. A photo of a meal is read and logged.
  • Helpers. The helper dots take the busywork.

It supports people. It does not diagnose or treat on its own.

What Chief AI does

AI Scribe

Talk to the patient. The scribe does the rest.

One scribe for check-in calls, care planning, assessments and visits. It listens on the phone, on video or in the room, and turns the conversation into work your team can review.

  1. 1

    Call guides

    A guide keeps each call on track. Topics tick off live as they come up, so nothing is missed.

  2. 2

    Notes

    A draft note in your template, ready to review and edit. Earlier versions are kept.

  3. 3

    Goals and care plan

    Goals, focus areas, problems and interventions agreed on the call are pulled out for the care plan.

  4. 4

    Tasks

    Follow-ups mentioned on the call become tasks, plus a message for the patient and one for the care team.

  5. 5

    Assessments

    Questionnaires fill in as you talk, with scores worked out and anything that needs a look flagged.

  6. 6

    Quality review

    Each call gets a quality score, so leads can coach the team. Scores for a colleague's calls are for admins only.

Conditions, medication changes and readings heard on the call are suggested for the chart. A person adds or dismisses each one.

See it in action

One patient. One care team. One day.

Follow one patient from her first call to her care plan, through NurseDot, DoctorDot and PatientDot, with Chief connecting every step.

Product screens with demo data. Personal details are blurred.

Pricing

Simple to start.

One price per team member, with a minimum of five licenses. PatientDot carries no separate app-license fee.

$99 per user per month

CareDots Platform, minimum of 5 licenses.

$3 per patient for the optional Care Management add-on.

$249 per month for the optional White-label add-on.

See pricing

Billing codes

Every code, in one place.

CareDots tracks the time and activity behind each of these codes, so your team can see what a month supports. Your practice decides what to bill.

CCM Chronic Care Management

99490
First 20 minutes of clinical staff care management a month
99439
Each additional 20 minutes of clinical staff time, up to 2 a month
99491
First 30 minutes of care management by the physician or practitioner
99437
Each additional 30 minutes by the physician or practitioner
99487
Complex care management, first 60 minutes of clinical staff time
99489
Complex care management, each additional 30 minutes
G0506
Care planning at the initiating visit, by the billing practitioner

PCM Principal Care Management

99426
First 30 minutes of clinical staff care management for one condition
99427
Each additional 30 minutes of clinical staff time
99424
First 30 minutes by the physician or practitioner
99425
Each additional 30 minutes by the physician or practitioner

RPM Remote Patient Monitoring

99453
Device setup and patient education, once per episode of care
99454
Device supply with readings on 16 to 30 days of a 30-day period
99445
Device supply with readings on 2 to 15 days of a 30-day period
99470
Treatment management, 10 to 19 minutes in the month
99457
Treatment management, first 20 minutes in the month
99458
Treatment management, each additional 20 minutes
99091
Physician or practitioner review of collected readings, 30 minutes

BHI Behavioral Health Integration

99484
General behavioral health integration, 20 minutes or more of clinical staff time

APCM Advanced Primary Care Management

G0556
Monthly APCM for a patient with one chronic condition or none
G0557
Monthly APCM for a patient with two or more chronic conditions
G0558
Monthly APCM for two or more conditions, Medicare and Medicaid (QMB)

Start with one dot.

See how Chief runs care program management for your team.

Book a demo